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Call it a case of a rogue employee being misinformed or just not understanding what is going on before they post. Whichever way you look at it, Electronic Arts has denied rumors from earlier in the week that players who get banned from the community forums for acting like morons will also get banned from playing their EA games.
On Thursday, Shacknews and Kotaku were reporting on an apparent case of miscommunication doled out by a forum moderator. In this case it was Command & Conquer: Red Alert 3 community manager Aaron "apoc" Kaufman who told forum users that if they acted in a way that violated the Terms of Service agreement they would not only be banned from all EA forums but from playing any games they purchased as well since their community login is directly tied to their EA master account.
Gamecyte received clarification yesterday afternoon directly from an EA representative:
"Players who have been banned from EA Forums are not automatically banned from online access to their other EA games. Posting in EA Forums is enabled by an EA Nucleus account -- but access to the forums and access to the games are separate.
"Players can be banned if they breach the Terms of Service or Code of Conduct in a forum, game, or service. Each forum, game, and service is managed independently by customer support representatives responsible for that specific forum, game or service."
We are unsure if the Kaufman misinterpreted the new Terms of Service or was just using scare tactics to get members to behave, but either way it got gamers in a an uproar.
source
http://www.gametab.com/news/2788995/
On Thursday, Shacknews and Kotaku were reporting on an apparent case of miscommunication doled out by a forum moderator. In this case it was Command & Conquer: Red Alert 3 community manager Aaron "apoc" Kaufman who told forum users that if they acted in a way that violated the Terms of Service agreement they would not only be banned from all EA forums but from playing any games they purchased as well since their community login is directly tied to their EA master account.
Gamecyte received clarification yesterday afternoon directly from an EA representative:
"Players who have been banned from EA Forums are not automatically banned from online access to their other EA games. Posting in EA Forums is enabled by an EA Nucleus account -- but access to the forums and access to the games are separate.
"Players can be banned if they breach the Terms of Service or Code of Conduct in a forum, game, or service. Each forum, game, and service is managed independently by customer support representatives responsible for that specific forum, game or service."
We are unsure if the Kaufman misinterpreted the new Terms of Service or was just using scare tactics to get members to behave, but either way it got gamers in a an uproar.
source
http://www.gametab.com/news/2788995/